Privacy Policy
Information you provide
We collect the information you submit when creating an account, applying for a job or making a travel enquiry. This may include your name, contact details, passport number, district and travel requirements. Provide only information needed for your request.
Use and access
We use your information to respond to your enquiry, manage your application or travel request and provide account access. Customer records are restricted to the relevant customer and authorized staff. Information needed to arrange a service may be shared with the relevant airline, hotel, employer or service provider.
Optional analytics
Google Analytics is used only after you allow analytics. It receives general visit and action information, not the name, phone number, passport number, messages or reference IDs entered in our forms. Google may process technical information such as device information and IP addresses. You can decline analytics and still use the website.
Your choices and requests
Contact DIB Travels using the official contact details to request access, correction or deletion of your information, or to ask about retention. Some records may need to be retained to complete a service or meet applicable obligations. No fixed retention period is stated here.
Website security
We use access controls to protect customer information, but no online service can guarantee absolute security. Do not send payment credentials or unnecessary sensitive documents through an enquiry message.